At Erris Homes, we pride ourselves on treating all customers fairly, openly and with the respect they deserve.
We are fully committed to the Consumer Code, which is a standard practice by which all quality new home builders must abide. The Consumer Code establishes mandatory requirements we must meet throughout our marketing, our sales process and our after-care customer services.
The purpose of the code ensures that our customers are treated fairly, that they fully understand the levels of service to expect from us, and that we provide reliable information upon which they make their decision. The code also guarantees that customers gain access to quick, low-cost dispute resolution arrangements in the unlikely event they are unsatisfied with our service.
As a condition of our registration with Premiere Guarantee, we must comply with the Consumer Code or risk sanctions. The Consumer Code is integral to our values and our mission to provide top-quality new homes to the discerning buyer.
For further information, you can read more about your rights under the Consumer Code by downloading the Consumer Code for Home Builders Scheme here or by visiting their website.